Salary €220-250
Location Cork, Republic of Ireland
Type Contract
Start ASAP
L2 IT Support Specialist
101681
Desired skills:
Desktop, L2, O365, AD, Service Now
Our client is looking for an experienced L2 IT Support Specialist to join their team in Cork. This contract role requires a minimum of 6 years of experience in IT support. The successful candidate will handle technical issues, support various software applications, and ensure smooth IT operations for end-users.
Responsibilities:
- Provide L2 support for desktops, laptops, and mobile devices.
- Troubleshoot and resolve software and hardware issues.
- Assist with the deployment and management of Office 365 and other cloud services.
- Perform routine maintenance tasks and software updates.
- Document and maintain IT support procedures and knowledge base articles.
Requirements:
- At least 6 years of experience in IT support roles.
- Strong knowledge of Windows operating systems and Office 365.
- Experience with mobile device management and support.
- Excellent troubleshooting and diagnostic skills.
- Strong customer service skills with the ability to communicate effectively.
If you're keen to make a meaningful difference and find this role intriguing, or if you're open to exploring other IT support positions, please reach out to Jamie McCaul at Reperio Human Capital to start a conversation today.
Reperio Human Capital acts as an Employment Agency and an Employment Business.