Salary €180-200
Location Limerick, Republic of Ireland
Type Contract
Start ASAP
Technical Support Analyst
101785
Desired skills:
Windows, Mac, Limerick, O365, AD
Our client in Limerick is seeking a Technical Support Analyst to provide outstanding IT support services. This role requires a proactive and customer-focused individual to handle various technical issues, ensuring smooth IT operations for end-users.
Responsibilities:
- Provide first and second-level support for desktops, laptops, and peripherals.
- Troubleshoot and resolve issues with software applications and operating systems.
- Assist with the setup, configuration, and maintenance of IT equipment.
- Document incidents and resolutions in the ticketing system.
- Provide guidance and support during the onboarding and offboarding of employees.
Requirements:
- Minimum of 4 years of experience in an IT support role.
- Proficiency with Windows and Mac operating systems.
- Experience with Active Directory and Office 365 administration.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills, both written and verbal.
If you're keen to make a meaningful difference and find this role intriguing, or if you're open to exploring other IT support positions, please reach out to Jamie McCaul at Reperio Human Capital to start a conversation today.
Reperio Human Capital acts as an Employment Agency and an Employment Business.