IT Support Specialist

Hybrid

We are seeking an experienced IT Support Specialist to join our client's dynamic team in Dublin. This role involves providing advanced Level 3 technical support, managing IT infrastructure, and ensuring seamless operation of IT services.

IT Support Specialist Responsibilities:

• Provide remote and onsite Level 3 IT support to users, resolving complex technical issues related to hardware, software, and network connectivity.
• Troubleshoot and resolve advanced IT problems, ensuring timely resolution and minimal downtime.
• Manage and maintain IT infrastructure, including servers, networks, and endpoints.

Requirements:

• 6+ years of experience in an IT support role, with a focus on Level 3 support.
• Proficient in managing and troubleshooting Windows and Mac OS environments.
• Strong knowledge of Microsoft Office 365, Active Directory, and SCCM.
• Experience with technologies such as VMware Workspace ONE, SolarWinds, and Palo Alto firewalls.
• Familiarity with network configuration and troubleshooting, including routers, switches, and firewalls.

If you're keen to make a meaningful difference and find this role intriguing, or if you're open to exploring other IT support positions, please reach out to Jamie McCaul at Reperio Human Capital to start a conversation today.

Reperio Human Capital acts as an Employment Agency and an Employment Business.