Salary €220-240
Location Dublin, Republic of Ireland
Type Contract
Start ASAP
IT Support Analyst
104362
Desired skills:
IT Support, Level 2 Support, Windows OS, Active Directory, Network Troubleshooting
We are seeking an experienced IT Support Analyst to join our client's team in Dublin.
This role involves providing Level 2 support for various IT issues, ensuring smooth operations and prompt resolution of technical challenges. If you're passionate about problem-solving and eager to work in a dynamic environment, this could be the perfect role for you.
IT Support Analyst Responsibilities:
- Provide Level 2 support for desktop, network, and software issues.
- Troubleshoot and resolve hardware and software problems.
- Assist with the setup and maintenance of IT equipment and peripherals.
- Manage user accounts, permissions, and access control in Active Directory.
- Collaborate with Level 3 support teams for escalated issues.
Candidate Requirements:
- 3+ years of experience in an IT Support role.
- Strong knowledge of Windows OS, Microsoft Office 365, and Active Directory.
- Experience with remote support tools and techniques.
- Familiarity with network troubleshooting (TCP/IP, DNS, DHCP).
- Excellent communication and customer service skills.
If this role interests you, or if you'd like to explore other IT support opportunities, please reach out to Jamie McCaul at Reperio Human Capital to start a conversation today.
Reperio Human Capital acts as an Employment Agency and an Employment Business.
