Junior IT Support Technician

Onsite

A client of mine is looking for a Junior IT Support Technician to join their team in Limerick. In this role, you will provide first-line IT support and assist with the setup and maintenance of IT systems across the business.

Responsibilities:

• Provide first-line support for IT issues, logging and resolving tickets.
• Assist with the setup of hardware, including desktops, laptops, and mobile devices.
• Perform routine maintenance on IT systems and peripherals.
• Troubleshoot software and hardware issues and escalate to senior engineers when necessary.
• Maintain and update IT documentation, including user guides and procedures.
• Support the rollout of new software applications and IT projects.
• Work closely with other IT staff to ensure efficient service delivery.

Requirements:

• 2+ years of experience in IT support, with a focus on desktop and hardware support.
• Basic knowledge of Windows OS, Office 365, and networking concepts (DNS, DHCP).
• Good troubleshooting skills and attention to detail.
• Strong communication and customer service skills.
• A willingness to learn and grow in a supportive team environment.
• IT-related certifications such as CompTIA A+ or Microsoft Certified: Windows 10 are a plus.

If you're a Junior IT Support Technician eager to gain more experience in a supportive and fast-paced environment, or if you're open to exploring other opportunities, please contact Jamie McCaul at Reperio Human Capital to start a conversation today.

Reperio Human Capital acts as an Employment Agency and an Employment Business.